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Specialist Inhouse Sales Support (RFP Program administration) (m/w/d) - based in Germany

Remote, Hybrid
  • Frankfurt, Hessen, Germany

Job description

Independent hotels and strong brands

BWH Hotels is a leading, global hospitality enterprise comprised of three hotel companies, including WorldHotels™, Best Western® Hotels & Resorts and SureStay Hotels®. The global enterprise boasts approximately 4,300 hotels in over 100 countries and territories worldwide*. With 19 brands across every chain scale segment, from economy to luxury, BWH Hotels suits the needs of developers and guests in every market.

For our BWH Brands, we are seeking a Specialist Inhouse Sales Support at our head office in Frankfurt or remote in Germany. You've come to the right place if you feel at home in the world of hotel sales and commercial activities and enjoy internal support for our worldwide and regional Sales Manager. In this role, you are the backbone for our global Sales Team and support them with the RFP processes and rate loading tasks. You feel comfortable in an agile, young team and are not afraid to tackle your customers' challenges on your own responsibility.

For us, benefits are a matter of course and we are constantly working on expanding the employee offerings. What we currently offer you, when you join our team in Germany:

  • Regular, though flexible working hours & the freedom to work from home (or elsewhere)
  • Mental health program with OpenUp
  • Subsidy to Lunch (in our office canteen as well as over our Lunch-It app when working remote)
  • Corporate Wellness & Training Platform Wellbeats
  • Employee and Friends & Family rates at all BWH Hotels (Best Western, WorldHotels, SureStay Hotels and sub-brands)
  • Various training and development possibilities
  • An amazing working culture and the best colleagues in the world
  • Business Bike leasing opportunity (after successful probation for unlimited contracts)
  • Corporate Benefits and Discounts at many shops and brands
  • Subsidy to 49-Euro Ticket

The main goals of the position are:

  • In-house operational sales support for corporate RFP management, working alongside the EMEA Sales Offices and the Sales Support team in Headquarters/Phoenix
  • Operational Support for TMC/Consortia RFP contracting
  • CRS rate loading, GDS mapping, and Rate Audits
  • Support for our hotels globally in systems like CRS, GDS, Cvent Transient, 3rd party RFP tools, etc related to RFP process & rate loading
  • Ensuring visibility and bookability of corporate rates in all connected channels
  • Maintain relationship with clients and internal stakeholders
  • Involvement in cross departmental projects

Job requirements

    • Knowledge of RFP tools and distribution systems (Cvent Transient, CRS, GDS, OBT, 3rd party RFP tools, etc) desirable
    • Knowledge of SynXis CR (powered by Sabre Hospitality) is an advantage
    • Microsoft 365 knowledge
    • Fluent in spoken and written English - German and/or other foreign language is beneficial

Sounds too good to be true? Don't wait, hit apply now! We welcome candidates of all ages and backgrounds to apply. Join us in creating an environment where Diversity, innovation and collaboration thrive.